Frequently Asked Questions

 

We've compiled a list of frequently asked questions here. We hope it's helpful for you! If not, feel free to contact us.

  1. How do I track my order?

Once your order is placed, you will receive a confirmation email with your order number. You can track your delivery by visiting our order tracking page and entering your order number or email address.

  1. What is your return policy?

Returns can be made within 14 days of receiving your item, and approved returns will be refunded to your original form of payment.

  1. What should I do if there is a problem with my order?

If you have any questions or concerns, please contact our support team via the contact page and we will respond promptly.

  1. How long does delivery take?

Orders are typically processed and shipped within 1–3 business days.

  1. Are there any exceptions to your return policy?

It may be applied if:
- Products show signs of use
- Products are not in their original condition
- Items are damaged or missing parts (unless this is our fault)